Privacy Policy
Last Updated: March 11, 2026
MapFlow Marketing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://mapflowmarketing.com or use any services provided by MapFlow Marketing, including our AI receptionist and marketing automation services.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or services.
Personal Information
Information you voluntarily provide, including:
Name
Email address
Phone number
Business name
Business contact information
Information submitted through intake forms
This information is typically collected when you:
submit an intake form
purchase a service
contact our support team
interact with our AI receptionist system
Call Information
If you interact with our AI receptionist system, the following information may be collected:
phone number
call recordings
call transcripts
appointment details
caller inquiries
This information is used to help businesses manage incoming calls and customer inquiries.
Payment Information
Payments are processed securely through Stripe.
We do not store credit card information on our servers. All payment information is handled directly by Stripe in accordance with their security standards.
You can review Stripe’s privacy policy here:
Automatically Collected Data
We may automatically collect certain technical information when you visit our website, including:
IP address
browser type
device information
website usage data
cookies and analytics data
This information helps us improve our website and services.
2. How We Use Your Information
We use the information collected for the following purposes:
delivering our services
onboarding new clients
operating the AI receptionist system
processing payments
responding to customer inquiries
improving service performance
sending service-related notifications
preventing fraud or abuse
For example, information submitted through intake forms may be used to configure marketing services or AI receptionist workflows.
3. Automated Processing & Third-Party Services
To deliver our services efficiently, we use automated systems and third-party platforms.
These may include:
Stripe (payment processing)
Retell AI (AI voice receptionist technology)
Twilio (phone and SMS services)
n8n (workflow automation)
Google Sheets (data organization and workflow processing)
When a customer interacts with our AI receptionist system, certain information such as call summaries, caller details, or appointment information may be processed through these platforms.
This information may be automatically organized and sent to the business owner to notify them of new leads or customer inquiries.
We only share the minimum necessary information required for these services to function.
4. Data Storage and Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse.
Security practices may include:
encrypted payment processing
secure third-party service providers
restricted data access
standard security protocols
However, no online system can guarantee absolute security.
5. Cookies and Analytics
Our website may use cookies or analytics tools to improve website functionality and understand visitor behavior.
Cookies may help us:
remember user preferences
analyze website traffic
improve site performance
You may disable cookies through your browser settings if you prefer.
6. Data Sharing
We do not sell personal information.
Information may be shared only in the following situations:
with service providers required to operate our services
to comply with legal obligations
to protect our rights or prevent fraud
Third-party service providers may include payment processors, telecommunications platforms, and automation systems used to deliver our services.
7. Data Retention
We retain information only for as long as necessary to:
provide services
maintain service records
comply with legal obligations
resolve disputes
Call recordings or service data may be retained for operational or quality purposes.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
requesting access to your information
requesting corrections
requesting deletion of personal data
To request changes or removal of your information, please contact us using the information below.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with the updated revision date.
11. Contact Information
If you have questions about this Privacy Policy or your data, you may contact us at:
MapFlow Marketing
Website:
https://mapflowmarketing.com
Support Email:
support@mapflowmarketing.com